5 Metrics for Assessing SaaS Product Effectiveness
Understanding your Software as a Service (SaaS) product’s performance is vital. This article covers five key metrics: Customer Acquisition Cost (CAC), Monthly Recurring Revenue (MRR), Customer Churn Rate, Customer Lifetime Value (CLV), and Net Promoter Score (NPS). This article empowers you to evaluate your product’s effectiveness. You will discover how these metrics drive meaningful business…